SHIPPING & DELIVERY
UK
- Standard Delivery - £1.99 (2-3 Working Days)
- Express Delivery - £4.99 (Next Day - When ordered before 8pm on weekdays & before 5pm on weekends)
Europe
- Standard Delivery - £8.79 - £20.00 (2-5 / 5-10 Working Days - Dependant on country)
Our EU customers will not need to pay any duty or VAT to clear customs.
Rest of World (International)
- Standard Delivery - £7.49 - £29.99 (5-10 Working Days)
Duties & Taxes
Delivery within the UK & European Union
Maese ships to our EU customers with duty & taxes paid, if delivery is to these territories you will not be charged any customs fee.
Delivery to any other country, including but not limited to; the US, Canada, Australia, South Africa or any European country outside of the EU
Customers are liable for any duties & taxes incurred once your parcel reaches the destination country.
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Maese) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.
Items Not Received But Tracking Shows Delivered
Please note we do not refund or replace items that are marked as delivered by the courier. For this reason, we always recommend that you get items delivered to a secure address. Visit our FAQ page for more details.